Frequently asked questions
How the demo, plans, runs and cohorts work. If your question is not here, contact us.
Free demo and account
What is included in the free demo?
3 rounds (3 simulated months) of Manufacturing Excellence, solo, within 3 days. Each account can play the demo once.
Do I need an account to play?
Yes. Sign in with Google or an email link. A new account can start the free demo right away; paid access is turned on once your plan is confirmed.
Can my team play the free demo together?
No. The free demo is solo only. For a team demo, contact us and we will run it with you.
How do I continue after the demo?
Choose a plan on the pricing page and send us a request. Our team confirms the plan and activates it on your account.
Playing the simulations
Which simulations can I play today?
Manufacturing Excellence is available as a pilot. The other titles are roadmap concepts and cannot be selected until they are released.
What are a round, a run and a cohort?
A round is one simulated month in Manufacturing. A run is one playthrough from start to finish. A cohort is one managed class or team group.
Does saving and coming back later use a new run?
No. Saving and resuming continues the same run.
Which devices can I play on?
Manufacturing Excellence needs a computer or an iPad. You can browse this site on a phone, but the game itself needs a larger screen.
Which languages are available?
English, Vietnamese, Spanish, Simplified Chinese, Japanese, Korean, Portuguese, French and Italian. Each player picks their own language, even inside the same team game.
Can several people play the same game at once?
Yes. In a team game each player takes a role in the company, up to 30 roles in Manufacturing. Your plan sets how many players can join.
Plans, games and runs
Can I switch games on Core or Team Basic?
No. Select one game at activation and keep it for the plan or cohort.
Does 5 runs mean 5 games?
No. Core includes 5 replays of the same selected game.
What does the Access membership include?
For one year you can play any released game in your license, twice per game, with up to 12 simulated months per run. It is for personal use only and cannot host a team or class.
Which currency are prices in?
Plan prices are list prices in US dollars, the same in every language. Only the number format follows your language.
Can I share my account or my runs?
No. Accounts are personal, and runs cannot be shared or moved to another account or cohort.
Teams, schools and cohorts
Can each annual cohort choose a different game?
Yes, from released games licensed to your organization. A cohort's game is fixed once activated.
What does "players at a time" mean on annual plans?
It is the number of named players active at the same time, not the total for the year. A seat cannot be passed to someone else inside an active cohort.
Can we reuse a cohort for a new group?
No. Each new group needs its own cohort, with its own seats and runs. Runs cannot be moved between cohorts.
Our group is larger than 35 players. What can we do?
The standard annual memberships go up to 35 players at a time. Enterprise covers larger groups and several business units by contract.
Can a one-time team program run longer than 12 months?
36 and 60-month simulations come with the Elite and Ultimate annual plans. For a single long program, contact us for a proposal.
Can an Access member host a team class?
No. Access is for personal use. Use Team Annual or an approved Training Partner agreement.
Can I use The Biz Game to train my own clients?
Commercial training for third-party clients needs a separate Training Partner / Facilitator license. Contact us to set one up.
Certified Facilitators
Is a Certified Facilitator included?
No. Facilitator fees and platform access are purchased separately.
What does the onsite workshop include?
Up to 25 participants, 6 hours live, learning materials and a course completion certificate. Travel, venue, logistics and applicable taxes are quoted separately.
Is the completion certificate a professional certification?
No. It confirms that a participant completed the course. It is not a professional competency certification.
How is a Master Facilitator priced?
Master Facilitator services and executive or enterprise programs are quoted on request.